Frequently Asked Questions
Everything you need to know about shopping with LookbookStore.
How long does shipping take and what are the costs?
We offer standard and express shipping options. Standard shipping typically takes 7-10 business days, while express takes 3-5 business days. Shipping costs are calculated at checkout based on your location and order weight.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of the delivery date. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that certain sale items may be final sale.
How do I know which size to choose?
Each product page features a detailed size guide tailored to that specific garment. We recommend comparing your body measurements to our chart to ensure the perfect fit. If you are between sizes, we generally suggest sizing up.
Which payment methods do you accept?
LookbookStore accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna for eligible regions.
Can I track my order once it has been shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are the colors of the clothing accurate to the photos?
We strive to display the colors of our products as accurately as possible. However, due to different monitor settings and lighting during photography, slight color variations may occur.